If you've ever had a run in with "customer service", then you'll relate to this post from Antique Mommy. Here is an excerpt from a frustrating encounter she had with her phone company:
I very carefully told her my story about how I have always paid my bill with my credit card and that no other charges to this card had been denied. And then she transferred me and I told two of her friends my story and they both transferred me and I told two of their friends, and so on and so on. I was just like Heather Locklear in that shampoo commercial from the 80s! I told everyone in Asia my story in painstaking detail, including my name, account number, zip code, zodiac sign, and that I once had dinner with Ralph Nader. Until finally I was transferred to Darryl in building maintenance where this fun fun game ended when he disconnected me. At this point, my boiling blood was racing through my arteries at the speed of light which caused my eyeballs to pop clear out of my head, bounce off my computer and roll under my desk.
Don't delay. Go over there right now and read the whole thing. You won't be sorry.